Please note: this policy applies to auto parts only. It does not apply to vehicles. Every vehicle is sold AS IS, with no warranty, and all vehicle sales are final. For vehicles, see our Vehicle Refund Policy, Shipping & Pickup Policy and Terms of Sale.
At Skyline JDM, we strive to provide a seamless shopping experience for our customers. This includes ensuring that our shipping and returns process is efficient and hassle-free. Read on to learn more about our shipping and returns policy.
Shipping
We offer fast and reliable shipping options to ensure that you receive your auto parts in a timely manner. Here are some key points to note for domestic customers:
1. Orders are typically processed and shipped within 3-5 business days.2. Shipping costs are calculated based on the weight and dimensions of the products in your order.
3. You will receive a confirmation email with tracking information once your order has been shipped.
We offer international shipping to select countries. Delivery times and costs depend vary by destination. Please note that international shipping may be subject to customs fees, duties, and taxes, which are the responsibility of the recipient.
Please note that shipping times may vary depending on your location and the shipping method selected. We strive to provide accurate estimated delivery dates, but these are subject to change due to unforeseen circumstances such as weather conditions or carrier delays.
Returns
We understand that sometimes a product may not meet your expectations or fit your specific needs. In such cases, we offer a hassle-free returns process. Here's what you need to know:
2. Returned items must be in their original condition and in their original packaging.
3. We do not accept returns on electrical components or items that have been installed or used.
4. Customers are responsible for the return shipping costs, unless the return is due to an error on our part.
5. Once we receive the returned item, our team will inspect it and process the refund within 14 business days.
6. Please note that refunds will be issued to the original payment method used for the purchase.
If you have any questions or concerns regarding our shipping and returns policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction with our products and services.
Email our customer support team at contact@skylinejdm.com to open a return ticket.